Privacy Policy

1. Information We Collect

RAM Tree Service operates primarily as a telephone connection service. When you call our telephone line at (321) 677-9055, our telephone routing systems may collect:

• Your telephone number (Caller ID) and approximate geographic calling location.
• Call time, duration, and routing metadata.
• Audio recordings of telephone calls for quality assurance, training, and customer dispute resolution.

When you browse our website, we may collect non-personally identifiable technical information such as your IP address, browser type, device information, and referring website via standard web server logs and privacy-focused analytics.

2. How We Use Your Information

Information collected through our website and telephone line is used solely to:

• Connect you with independent local tree service contractors operating in your area.
• Facilitate the scheduling of on-site tree removal, trimming, and stump grinding estimates.
• Monitor telephone connection quality and verify customer service responsiveness.
• Maintain the technical stability, security, and performance of our web platform.

3. Information Sharing & Service Coordination

When you call our telephone line, your call is connected to a local tree care specialist. To facilitate your estimate request, relevant details (such as your telephone number, city, and tree concern) are shared with the responding crew. We do not sell, rent, or trade your personal information to third-party telemarketers or unrelated advertisers.

4. Cookies & Web Analytics

Our website may use standard session cookies and privacy-respecting analytics tools to evaluate page loading speeds, user navigation flows, and server performance. You can configure your browser to reject cookies without affecting your ability to use the site or call our telephone line.

5. Data Retention & Security

We implement industry-standard technical measures to safeguard telephone records and server logs against unauthorized access or disclosure. Call metadata is retained only as long as necessary for administrative and quality control purposes.

6. Contacting Us Regarding Your Privacy

If you have questions regarding this Privacy Policy or wish to request the deletion of your telephone contact records, please contact us at:

RAM Tree Service
3801 Hulen St, Suite 205
Fort Worth, TX 76107
Email: [email protected]
Telephone: (321) 677-9055